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If your garage door will not open, the most common causes are: (1) a broken torsion spring, (2) the wall console lock mode is accidentally engaged, (3) the opener is disconnected from power or the breaker tripped, or (4) dead batteries in your remote control.
Before assuming a major mechanical failure, verify the simple fixes. Many modern wall consoles feature a "Lock" or "Vacation" button. When active, this feature disables all remote controls while allowing the wall console to operate. Holding the lock button for three seconds will deactivate it.
If the opener motor buzzes but nothing happens, the plastic drive gears inside the housing may be stripped, or the spring has snapped. Never attempt to force a door that binds midway.
If safe homeowner checks indicate broken springs, stripped gears, or off-track door panels, call our Texas dispatch line at (800) 240-4326 for same-day technician matching.
Direct telephone dispatch • No automated voicemail runaround • Free phone estimates