Privacy Policy

1. Overview & Scope

TexasGarageDoorFix.com (“we”, “us”, or “our”) operates an independent customer referral and marketing dispatch service connecting property owners in Texas with third-party, independent local garage door repair contractors. This Privacy Policy describes how we collect, use, and share information when you visit our website, submit a callback form, or call our tracking telephone numbers (including (800) 240-4326).

2. Information We Collect

We may collect information you provide directly to us, including:

• Telephone Call Records: When you call our telephone numbers, your caller ID, telephone number, call duration, timestamp, and call audio recording may be logged for quality assurance, training, and referral fulfillment.
• Inquiry Details: When you submit an online callback request, we collect your name, phone number, Texas city or ZIP code, and notes regarding your garage door issue.
• Technical Log Data: Like most web servers, standard non-identifying telemetry such as IP address, browser type, referring pages, and device specifications may be collected for performance monitoring.

3. How We Use Your Information

We use the collected information solely to:

• Match your service request with an independent local garage door contractor operating in your Texas area.
• Enable the dispatched technician to contact you regarding your repair request or appointment.
• Monitor service dispatch performance and maintain website uptime.

4. Sharing With Third-Party Contractors

We do not sell your personal data to non-affiliated marketing lists. When you request garage door service, your contact details and description of the problem are transmitted directly to the independent third-party contractor or service technician dispatched to handle your service ticket.

5. TCPA Consent Notice

By submitting your telephone number through our forms or initiating a phone call to our dispatch lines, you consent to receive telephone calls and text messages (SMS) from independent local technicians regarding your service inquiry. Standard carrier message and data rates may apply.

6. Contact Us

If you have questions about this Privacy Policy, please contact our dispatch administration team via phone at (800) 240-4326.